Q: Are you licensed, insured, and do you carry workman's comp?
A: Yes, we are licensed in the states of Missouri. We are FULLY insured and carry workman's comp, as in we do not carry only some insurance, and we carry all that we would ever need plus workman's comp. This is a great question. It's important to find out this information before you hire any contractor. If we ever have an accident on your property, we will not be held liable.
Q. Do you accept credit cards?
A. Yes, we accept most credit cards as well as debit cards, checks and cash.
Q: Do you install your fences with the grade of the ground or is each part of the fence stacked as it goes up and down hills?
A: All of our fences are what we call rackable, which means that they flow smoothly over the grade of ground, up and down hills.
Q: Why is the vinyl fence available at the Big Box store so much cheaper than yours?
A: Competition is intense, with over 20 extruders in North America competing in the same market. In order to capture market share,
· Some new manufacturers establish a low price, which they raise later.
· Others decide to make an 'economy' product which is thinner and may not conform to industry standards or building codes.
· Another way to keep the price low is by using recycled materials, which often change the dynamics of the product itself [See Co-extrusion with Regrind in the Engineering/ Technology section].
· A manufacturer may also choose to fabricate the product using less expensive, high-volume and, sometimes, inferior methods such as gluing the pickets to the rails, or using brackets to attach the rails to the posts with screws.
Q: What differences should I look for that may indicate an inferior vinyl?
A: The most apparent differences in product quality are:
· Striation lines along the face of the profiles (look for drag lines all along the length of the profile)
· Low gloss (possibly indicating inferior additives in the cap stock)
· Corner radius measurements that show inequalities from one side of the profile to the other, or from one profile to another, indicating lower quality control procedures
· Grey back (dark grey or brown inside usually indicates a high content of recycled materials used)
· Thin cap stock (the cap stock thickness may be so thin that it looks like it was painted on or is very irregular)
· Fasteners for joining the profiles to each other that appears to be flimsy or weak, possibly due to high-volume production and/or inferior quality control procedures
Q: A friend of mine had a vinyl fence installed. It looked great when it was first put in, but after a while it began to deteriorate. What happened?
A: There are several reasons why some products begin to lose luster over time. One reason may be that titanium dioxide levels may be significantly low, resulting in degradation (yellowing, cracking, low impact resistance) of the product under UV exposure. Another reason for deterioration may be inferior impact modifiers, resulting in low impact cracking or fragmenting. Products manufactured under lowered standards usually come with a greatly reduced warranty period and coverage.
Note: This information is intended to make the consumer aware of the possible differences in manufacturing standards for vinyl fencing. Budget or logistic constraints create niche markets for all levels of product quality. This is not to say a consumer cannot get a premium brand at a Big Box store. Some regional branches of Big Box have decided to supplement their do-it-yourself business with a furnish-and-install program. These programs will be using higher quality products such as those offered at Bootheel Fence Co.
Q: Can a vinyl fence break?
A: Any fence will break when enough force is applied. However, our vinyl profiles are formulated using only the highest quality impact modifiers in precisely engineered amounts to provide the greatest impact resistance available. All of our vinyl profiles are designed to withstand impacts higher than the minimum standard required by ASTM.
Q: Will your vinyl fence turn yellow?
A: Our vinyl is formulated using a superior, durable-grade, non-chalking titanium dioxide (TiO2) that protects against the harmful UV rays of the sun. Keep your fence clean with a periodic washing from the garden hose and it will not yellow.
Q: Why do our aluminum fences make a better choice than steel or wrought iron fences?
A. Aluminum fences will not rust, peel, or chip. It is maintenance free. Steel and wrought iron fences will rust, peel, chip and fade unevenly. They are not maintenance free. Our aluminum fences are covered with a powder coating that is over twice as thick and twice as hard as liquid baked-on enamel finish passing the 4000 hours salt spray test, allowing your fencing to weather the harshest environments and look beautiful for years to come.
Q: Can I get custom styles made? What limits are there on fence design?
A. Yes. Virtually all styles that can be made out of wood or ornamental iron can also be made out of polyvinyl. We have over 20 basic styles of fence. However, we design and build many special fence requests, as long as the style has structural integrity.
Q: How deep do you set your fence posts?
A: We set our post between two to four feet depending on the height of your fence. This makes your fence strong and will ensure it stays nice and straight for years to come.
Q: Do you cement the posts in the ground? If so, how much do you use and how?
A: Yes, all fence posts we install are set with 80-160 pounds of concrete. We do not skip posts. And we mix the cement with water to be sure it sets properly. We never dry mix. Our vinyl fences even come with a 3" diameter hole 6" from the bottom of the post. This allows cement to hold the post in place during freezing and thawing temperatures or ground movement. If your posts are not able to move, your fence will stay up and stay beautifully straight.
Q: What are your practices when installing a wood fence?
A: We screw in 2x4s instead of rails. We use galvanized nails in pickets instead of staples or steal nails. Galvanized nails do not rust so you will not have the rust dripping down your fence. Staples tend to work loose and your pickets will start to pull away from rail and eventually pop off. We use first grade treated lumber which has a uniform appearance, natural color variations and limited character marks. We do not use second or third grades which are varied in appearance and features knots and some variation in color.